Industry · Property management

Sort maintenance requests and keep owners updated without a second inbox shift

Property managers can use AI agents to sort maintenance requests, draft updates to tenants and owners, chase contractors for quotes, and prepare monthly owner reports. In Brainwrite, specialist bots work from the email, spreadsheets, and boards you grant them. You decide which repairs go ahead and approve every message before it reaches a tenant or owner.

Download for MacSee use cases

Property management · example team

You
NovaChief of Staff
  • NovaChief of Staff
  • DashInbox triager
  • SageReply drafter
  • AtlasDelivery tracker

Brief your Chief of Staff. It picks the specialists and runs the team.

An example team. Start with one bot and add specialists when the work needs them.

Where the week goes

The work that eats your time.

Maintenance requests everywhere

Leaks, broken locks, and noise complaints arrive by email, message, and phone, with no single list of what is open.

Owners asking for updates

Each owner wants to know what happened this month and what it cost.

Chasing contractors

Quotes and completion photos arrive late, and someone keeps asking.

Renewals and notices

Lease renewal dates come round, and each tenant needs a timely, accurate letter.

Start here

The first job to hand off.

Sort the maintenance inbox

A bot reads new requests, separates urgent repairs from routine ones, proposes a card on your Trello board for each, and drafts an acknowledgement to the tenant. You confirm the cards and approve each message.

Inbox triage

Every weekday at 8, go through my work Gmail. Put anything from clients or about invoices at the top, list newsletters and receipts separately, and draft replies for client questions. Do not send or archive anything.

Your Chief of Staff put a team on it

  • Nova· Chief of Staff
  • Dash· Inbox triager
  • Sage· Reply drafter
  • Needs you (4): two client questions, one invoice dispute, one contract to sign
  • Draft ready for Priya at Harbor & Pine about the revised timeline, waiting for your approval
  • Waiting on others (6): replies you sent where the other side owes the next step
  • Ignore (31): newsletters, receipts, and notifications, listed in one block

DoneWhich replies get sent, edited, or dropped waits for you. Nothing was sent.

An illustrated example. Your team works on your own files and apps.

What the team takes on

Jobs your AI team does every week.

  • Contractor chasers

    Find jobs waiting on a contractor's quote or completion and draft a short reminder for each. Nothing sends automatically.

  • Monthly owner reports

    Draft each owner's summary of repairs, costs, and occupancy from your sheets and QuickBooks reports, for you to check.

  • Tenant update drafts

    Draft updates on repair progress, planned works, and access visits, for you to approve.

  • Renewal reminders

    From a renewal sheet, draft reminders and renewal letters for review. You set the terms.

  • Vacancy listing drafts

    Turn unit details and your notes into a listing description for you to check before it is published.

Why a team

Why this works better than a chatbot.

Approval before tenants hear from you

In Ask mode, sending an email or WhatsApp message becomes an approval card. You read the draft and approve or deny it.

Separate inboxes, labelled

Connect up to five labelled accounts per app, such as a maintenance inbox and a leasing inbox, without one replacing the other.

Routines with receipts

Run contractor chasers on chosen weekdays. Every run records whether it completed, failed, or was missed.

Tenant data stays local

Chats, files, and memory stay on your Mac. Text goes only to the AI provider and apps you choose.

In detail

See the jobs step by step.

See it in the app

What it looks like in Brainwrite.

A real screenshot from a demo workspace.

Keeper asking to create a Gmail draft to a prospect; the approval card shows the draft and Deny, Always allow this session and Allow once.

Start faster

Ready-made teams to start from.

Your tools

Apps your team works in.

FAQ

Questions about Brainwrite for property management

How can a property manager use AI agents?

Use them for the coordination that fills the week: sorting maintenance requests, chasing contractors, drafting tenant and owner updates, preparing monthly owner reports, and drafting renewal letters. Brainwrite runs bots on your Mac that draft from your email, sheets, and boards. You decide which repairs go ahead and approve every message.

Does Brainwrite connect to my property management software?

Check the connected apps list for your system. If it is not there, export tenancies, repairs, or renewals to Google Sheets or Excel and let a bot work from that, or add the software as a custom MCP server if its vendor provides one. Custom servers are saved switched off until you test them.

Can a bot approve repairs or spend money?

Not unless you grant it tools that can and approve the action. Bots draft and organise; you decide which repairs go ahead and which contractor gets the job. In Ask mode, risky actions such as sending an email or recording a payment become approval cards. Many managers give bots read-only access to their accounts.

Will it handle emergency requests out of hours?

Do not rely on it for that. Local routines run only while your Mac is awake with Brainwrite open, and even Brainwrite Cloud, which runs routines 24/7, checks on the schedule you set rather than the moment a message arrives. Keep a phone line for emergencies and use bots for routine sorting.

Related

Related industries.

Give your first job to Brainwrite.

Download the app, connect the AI you already pay for, and tell your Chief of Staff what needs doing.

Download for MacSee how it works

macOS today. Windows and Linux are coming soon.