Support

Need a hand? We’re here.

Most answers are in the docs. If they don’t cover it, send us a message and a real person will get back to you, usually within a couple of business days.

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Setup guides, model providers, connected apps, the phone companion, self-hosting, and troubleshooting.

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Found a bug or stuck on something the docs don’t answer? Use the contact form and tell us what’s going on.

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Need a license key sent again, or want to cancel a subscription? Send us a message and include the email address of your Brainwrite account.

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Reporting a problem

What to include.

The more of this we have in the first message, the faster we can help:

Please don’t send passwords, API keys, or license keys in a message — we never need them to help you.

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